Privacy Policy

CONTENTS

• Collection of Information
• Use of Information
• Sharing of Information
• Advertising and Analytics
• Transfer of Information to the United States and Other Countries
• Your Choices
• Your Rights
• Data Retention
• Children
• Contact Us

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include:

• Your name, email address, password, and other account information
• Billing and payment information
• Content you create using our Services, including process maps, diagrams, and documentation
• Content you share with us when you contact us
• Any other information you choose to provide

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

• Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
• Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage. We also work with third-party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services, and better understand your online activity.

Information We Collect from Other Sources

We may obtain information from other sources. For example, we may collect information from third-party services that you use to log into or connect with our Services.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.

USE OF INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including confirmations, receipts, and invoices
• Send you technical notices, security alerts, support messages, and administrative notifications
• Respond to your comments and questions and provide customer service
• Communicate with you about new features, products, services, and events, and provide news and information we think will interest you (you can opt out of these communications at any time)
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of EasyMap and others
• Debug to identify and repair errors in our Services
• Comply with our legal and financial obligations
• Carry out any other purpose described to you at the time the information was collected

SHARING OF INFORMATION

We share personal information in the following circumstances or as otherwise described in this policy:

• With vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, and marketing and advertising
• With other users of the Services or the public when you disclose personal information in public areas of the Services. For example, if you share your process maps publicly, the content and your name and profile information will be visible to other users and the public
• With third-party apps, websites, or other services you link to from our Services or that you use to log into or connect with our Services
• In connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among EasyMap and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With government bodies and law enforcement when required to do so by law, subpoena, or court order
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• With your consent or at your direction

We also share aggregated or de-identified information that cannot reasonably be used to identify you.

ADVERTISING AND ANALYTICS

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES

EasyMap is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

YOUR CHOICES

Account Information

You may update and correct certain account information at any time by logging into your account or contacting us. If you wish to delete your account, please contact us at privacy@easymap.com, but note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving promotional emails from EasyMap by following the instructions in those communications or by adjusting the communication preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications

With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request that we update, correct, or delete your personal information
• The right to object to our processing of your personal information
• The right to withdraw your consent at any time for processing based on consent
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@easymap.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

If you are a California resident, please see our California Privacy Rights Notice for additional information about your rights under the California Consumer Privacy Act.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer need to use your personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it.

CHILDREN

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@easymap.com. If we learn we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at: